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Friday, November 14, 2014

United - Through-check baggage policy update


Through-check baggage policy update

Effective for travel on and after March 1, 2015, when a customer has two separate tickets, United will though-check bags only when the secondary ticket is for travel on the following carriers:
United and United Express
Star Alliance partner airlines


       
With the new policy, a passenger's baggage will be checked between the origin and destination points that are reflected on a single or conjunctive ticket.

If the traveler holds a second ticket on another airline beyond the destination of the first ticket, United will check the bag to the destination on the first ticket(s). In such situations, the traveler must collect their baggage on arrival at their first ticketed destination, and then re-check baggage with the next carrier for their continuing flight(s).

Ticket examples



Example one:
ORD-SEA on United, connecting to SEA-NRT on ANA. 


Bags will be through - checked
United will check the customer's bag through to the final destination Tokyo/Narita (ANA being a Star Alliance carrier).




Example two:
One ticket IAD-DXB on United and a second ticket DXB-MLE on flydubai (not a Star Alliance carrier).


Bags will be not be through - checked
United will check the customer's bag from Washington D.C. (IAD) to Dubai (DXB). In DXB, traveler must collect bags from baggage claim and recheck with connecting airline carrier to their final destination Male, Maldives (MLE).